Putting it simplistically if we know who
is calling and maybe why they are calling
we can tailor the service offered. When
we treat callers as individuals we improve
service and improve the prospect of winning
those vital orders. Concurrent licensing
means that our Network Console can be
installed on any number of PC's allowing
any user to back up or support the main
operator.
For less demanding applications Aspire
also supports more traditional operator
solutions. The DSS Console can show the
status of 100 extensions and when used
with the any Aspire Multi-Button phone
provides the ideal operator position.
With handset and headset operation available
the DSS is ideal for the medium sized
business. 
For many users, the attraction of new
generation IP phone systems is not the
new features that they offer, but the
capability to deliver operational savings
and benefits by improved management.
Until recently phone systems have been
closed devices requiring specialist,
trained dealer technicians to carry
out even simple configuration changes.
Even simple tasks such as adding names
to the system directory was a “black
art”. For businesses used to managing
their own data networks, this clearly
was not good enough. Businesses need
to respond quickly to changing conditions
and today require flexible communications
systems that put them in control.
With PC and browser-based management
tools, using user friendly GUI interfaces
Aspire meets the requirements of those
businesss who want to manage their own
phone system, without always requiring
dealer visits.
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