Internal Paging via phone speaker Missed Call - Redial last ten unanswered calls. Call Redirect - Don't want to take the call? Then divert the ringing call to a colleague, or voice mail. Call Forwarding - six options including No Answer/Dual Ring/VM Second Call Indication - On the phone? - See CLI/name of second caller Call Pick Up - Answer a colleague / group of colleagues' phones DDI/CLI Name Number Display Conference - Up to 32 party Call Queuing - Using ISDN, calls can be queued to busy extensions minimising abandoned calls DDI Routing - Customise where you want unanswered calls rerouted to, based on the DDI number called Divert to External Number Trunk to Trunk transfer using ISDN Intrude - Interrupt an existing call Account Codes - Including verified to ensure calls are allocated to specific account centres. Call Waiting/Camp On Music on Hold/Background Music