Voice mail has come a long way since its introduction to the UK in the late 1980's.
Whereas in the early days voice mail was an expensive answering machine, today voicemail is very much your “personal assistant” forwarding messages to wherever you are. Although traditional voice mail features are still a major user requirement many users are bombarded by “information overload”. We pick up our faxes, we use our computer to read emails and we use our phone to listen to voice messages. Surely this can be simplified so that we pick up all our messages from one point.